Privacy Policy

Our Promise
Independence Travel will respect your privacy and ensure that all sensitive and personal information provided to us is lawfully processed and held in accordance to the Data Protection Act 1998. Personal/sensitive information is deemed to be any information that identifies a living individual.

Controlling your information
Independence Travel will control the data you supply and we agree to collect and control this information in accordance with the Data Protection Act 1998. Independence Travelcontact information can be found on the contact page of our website.

How do we collect information?
We collect information from you when you submit an enquiry, visit our site, call us for information and send us an email. The information we collect is:

* Your name
* Your email address
* Your company name, address, telephone and fax number

Using your information

We will only use the information you provide us with to:

* Make improvements to our service
* Action any requests you make
* Supply you with requested information
* Conduct market research

Independence Travel will not sell or share your personal data with others.

Accuracy
Independence Travel endeavor to keep all personal information that they store up to date. We will amend any information we find to be inaccurate or are informed is inaccurate at our earliest convenience.

To ensure compliance with the data protection act 1998 Websmart Design are happy to supply you with any details they hold about you. There is a £10 admin fee for requests of this nature.

Online activities
Independence Travel collect information from your visit to our site. This information is only used to track browsing patterns and cannot be used to identify you personally.

Changes
Independence Travel reserved the right change this privacy policy at any time.

Price Policy

accurate prices that include all fixed non-optional extras (such as the ATOL levy) and fuel supplements. Optional costs need to be clearly stated at the start of the booking process. Correct surcharge wording if applicable. Any charge for payment by credit card displayed (NB if there’s a charge that will be applied to all clients e.g. debit card charge, the amount of this must be included in the basic price).

If you or any member of your party have any disabilities, it is extremely important that we make the necessary arrangements to make your holiday go smoothly. We must therefore insist that you contact our offices on 01366 383724/ 01328 856677 before completing any reservation to ensure compatibility for the holiday that you chose.

Independence Travel is a trade name of Hays Travel Ltd who are registered in England and Wales/ Scotland with registered number 1990682 and Vat No.GB193167195.

Registered Head Office: Hays Travel Ltd,25 Vine Place, Sunderland, Tyne & Wear, SR1 3NE