ABTA Protection

ABTA is the UK’s leading travel association; they have been at the heart of travel for over 60 years. The purpose of ABTA is to help their Members to grow their businesses successfully and sustainably, and to help their customers – the travelling public – have confidence in their travel experience.


The ABTA brand stands for expertise, reliability and fairness, and the level of brand recognition and trust among consumers is the highest of any travel trade association.

It is estimated that over £31.5bn is spent on holiday arrangements with ABTA Members every year. We believe this is because booking with an ABTA Member gives you peace of mind because they are committed to following a strict code of conduct, which means you’ll receive a high standard of service, fair terms of trading and accurate information. In fact, research shows that seven out of ten people see ABTA membership as essential when booking their travel arrangements.

ABTA help their Members and their customers navigate through today’s changing travel landscape by:

Providing schemes of financial protection and a course of redress if something goes wrong

Raising standards in the industry and by giving guidance on issues from sustainability to health and safety

Presenting a united voice to government to ensure the industry and the public get a fair deal.

All this equates to holidaymakers remaining confident and happy in the holiday products that they buy from our Members, and helps us achieve our vision of building confidence in travel.

“Book with Confidence. We are a Member of ABTA which means you have the benefit of ABTA’s assistance and Code of Conduct. All the package and Flight-Plus holidays we sell are covered by a scheme protecting your money if the supplier fails. Other services such as hotels or flights on their own may not be protected and you should ask us what protection is available”

Our ABTA numbers are: Fakenham: G2436, Downham Market: L5683